DELIVERIES Standard UK Delivery

(excluding Scottish Highlands and Islands, and Northern Ireland)

‍1 - 3 business day service, £15 on couriered orders under 25kg, and £60 on all deliveries over 25kg up to a value of £499. (except all silage ring orders, please call 07980916297 or email info@agrisile.co.uk for a delivery quote.) Scottish Highlands and Islands, and Northern Ireland 2 - 5 business day delivery and + £17 on quoted Standard UK Delivery prices.

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Due to the current Covid 19 pandemic and the measures we’ve put in place to protect our teams, you may experience some changes in our delivery service. We will do our best to get your order to you as quickly as possible which may take up to 7 days for our standard delivery option.

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‍RETURNS

‍We hope you are happy with your order, however you can shop with us with peace of mind that you may return your item(s) if they are unsuitable within 14 days of delivery. To be eligible for a return, your item(s) must be unused and in the same condition that you received it. Your item(s) must be in the original packaging. You will be responsible for paying all return shipping costs. When returning items to us please package the item safely and securely including a note stating your order number, name, address, contact telephone number or email address and reason for returning the item(s). All returns must be addressed to B. Rae Contracting Ltd, Chesters Brae, Southdean, Hawick, TD98TQ. We recommend obtaining a proof of postage when dispatching the parcel. Once received, we will check over your item and if everything is in order, we will issue a refund to your original method of payment and provide you with an email confirmation. We aim to process your refund within 48 hours of item return.

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‍FAULTY GOODS REFUND

‍Please check your delivery carefully when you receive it, note any visible damage on the delivery note, take pictures of the product damage and refuse delivery. contact us as soon as possible with pictures, product details and damage and we will arrange a replacement. agrisile.co.uk will always stand by goods which may have production issues and you will be reimbursed or sent a replacement. Unfortunately we can’t cover for damage caused by the end user.

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